Privacy Policy

AR999A ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "your", "the User") who access and use the AR999A website at ar999a.cam. This Privacy Policy sets out in clear terms how we collect your personal data, what we use it for, with whom we may share it, how long we retain it, and what rights you have in relation to it.

This policy applies to all personal data processed by AR999A in connection with your use of the platform, including data collected at registration, during KYC verification, during gameplay and betting activity, through customer support interactions, and through the technical operation of the website itself.

AR999A's platform is designed for users in markets where online betting is lawful under applicable local law. If you are accessing the platform from Pakistan, please note that online gambling may be restricted or prohibited under Pakistani law, including the Prevention of Gambling Act, 1977. AR999A does not provide legal advice — it is your sole responsibility to verify the legality of your participation in your location before providing your personal data during registration.

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

AR999A collects the following categories of personal data, depending on how you interact with the platform:

Identity & Registration Data

• Full legal name, date of birth, gender
• Residential address (city, province/region, country)
• Nationality and country of residence
• CNIC (Computerised National Identity Card) number or passport number and document images — submitted during KYC verification only
• Selfie or liveness verification image — where required for KYC

Contact Data

• Email address
• Phone number (where provided during registration or support contact)

Financial Data

• Payment method identifiers (e.g., partial account numbers, wallet references) — collected for transaction processing and AML compliance
• Transaction history: deposit amounts, withdrawal requests, timestamps
• Currency information (PKR display is used on the platform; underlying processing currency may vary)

Behavioural & Activity Data

• Betting and gaming history: markets wagered, game titles played, stakes and outcomes
• Session data: login timestamps, session duration, pages visited
• Responsible gambling tool settings: deposit limits, self-exclusion status

Technical Data

• IP address, device type, operating system, browser type and version
• Geolocation data (country and approximate region — derived from IP address)
• Cookie identifiers and tracking pixel data

Support Communication Data

• Content of support chat transcripts and email correspondence
• Complaint records and dispute documentation

We collect personal data through the following channels:

• Directly from you — information you provide during account registration, KYC verification, deposit/withdrawal transactions, bonus claims and customer support interactions.
• Automatically — technical data collected through cookies, server logs, and analytics tools when you access or navigate the platform.
• From third-party verification providers — identity verification and fraud detection services may return additional data points as part of the KYC review process.
• From payment processors — transaction confirmation data returned by payment gateways following deposit or withdrawal processing. Payment method names referenced on this platform (including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) are cited as familiar local context only — no data-sharing arrangement or partnership with these providers is implied or claimed.

AR999A processes your personal data only where a lawful basis exists for doing so. The primary legal bases on which we rely are:

AR999A uses the personal data it collects for the following purposes:

• Account management: creating, maintaining and administering your account, including authentication, session management and account security.
• Identity and age verification (KYC): confirming your identity, verifying that you meet the minimum age requirement (18+ or higher as applicable), and completing AML screening as required.
• Transaction processing: executing deposits, processing withdrawals, managing bonus credits, and maintaining accurate transaction records.
• Legal and regulatory compliance: fulfilling obligations under applicable laws, responding to lawful requests from regulatory or law enforcement authorities, and maintaining required records.
• Responsible gambling: monitoring betting patterns to identify potential problem gambling indicators, enforcing deposit/loss limits set by the User, and actioning self-exclusion requests.
• Customer support: responding to enquiries, resolving disputes, and maintaining correspondence records for audit and quality purposes.
• Security and fraud prevention: detecting, investigating and preventing fraudulent account activity, unauthorised access and financial crime.
• Platform improvement: analysing usage patterns and technical performance data to improve the platform experience.
• Marketing communications (consent-based only): sending promotional offers, bonus notifications and relevant platform updates — only where you have explicitly opted in. You may withdraw consent at any time by contacting support or updating your account communication preferences.

AR999A does not sell your personal data to third parties. We may share your personal data with third parties only in the following circumstances and only to the extent necessary:

• Identity verification and KYC providers: third-party services that perform document verification, liveness checks and fraud screening as part of the account verification process.
• Payment processors: to facilitate the processing of deposits and withdrawals. Only the minimum data required to complete the transaction is shared.
• Technology and hosting providers: cloud infrastructure, cybersecurity services and platform hosting providers who process data on our behalf under contractual data processing agreements.
• Regulatory and law enforcement authorities: where we are legally obligated to disclose data in response to a valid court order, regulatory directive or law enforcement request.
• AML and fraud prevention networks: we may share data with industry-standard fraud prevention and anti-money laundering screening services where required by our compliance obligations.
• Professional advisors: legal counsel, auditors and other professional advisors — subject to confidentiality obligations.

AR999A uses cookies and similar tracking technologies to operate the platform effectively, maintain your session when logged in, and understand how the platform is used. The following cookie categories are used:

• Strictly Necessary Cookies: Essential for basic platform functionality — including session authentication, security tokens and load balancing. These cannot be disabled without impairing core platform operation.
• Functional Cookies: Remember your preferences — such as language selection and responsible gambling tool settings — to provide a more consistent experience across sessions.
• Analytics Cookies: Collect anonymised or aggregated data about how users navigate the platform. This data is used to identify technical issues and improve the user experience. These are only placed where consent is obtained.
• Security Cookies: Used to detect and prevent fraudulent access, bot activity and account abuse.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the platform but may affect some features. Note that strictly necessary cookies cannot be disabled without affecting platform operation.

AR999A retains personal data only for as long as necessary for the purposes for which it was collected, and in accordance with our legal and regulatory obligations. The following general retention principles apply:

• Active account data: retained for the duration of your active account relationship with AR999A.
• KYC and identity documents: retained for the period required under applicable AML regulations following account closure — typically a minimum of five (5) years from the date of the last transaction or account closure, whichever is later.
• Transaction records: retained for the minimum period required under applicable financial record-keeping obligations.
• Support correspondence: retained for a period sufficient to resolve disputes and meet audit requirements — typically three (3) to five (5) years.
• Marketing preferences: retained until you withdraw consent or close your account, after which they are deleted or anonymised.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

AR999A implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, alteration or disclosure. Key security measures include:

• HTTPS/SSL encryption: all data transmitted between your device and the AR999A platform is encrypted via SSL/TLS protocols.
• Access controls: personal data is accessible internally only on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
• Secure document storage: KYC documents are stored in an encrypted, access-controlled environment separate from general platform data.
• Intrusion detection: platform activity is monitored for anomalous access patterns, potential intrusions and security incidents.
• Two-factor authentication (2FA): available for User accounts to provide an additional layer of access security.

No data transmission over the internet and no data storage system can be guaranteed to be 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, AR999A will notify affected users and relevant authorities in accordance with applicable obligations.

Subject to applicable law and where AR999A has a lawful basis to respond, you have the following rights in relation to your personal data. You may exercise any of these rights by contacting our support team:

To exercise any of these rights, contact our support team at the details provided in Section 16. We will respond within a reasonable period. Some requests may require identity verification before they can be actioned. Requests that are manifestly unfounded or excessive may be declined or subject to a reasonable processing fee.

AR999A does not knowingly collect personal data from any person under 18 years of age, or under the higher minimum age required by the applicable operator or licence jurisdiction. The platform is strictly adults-only and age verification controls are applied at registration and KYC stages.

If AR999A becomes aware that personal data has been collected from a person who does not meet the minimum age requirement, the relevant account will be closed immediately, all associated data will be deleted or quarantined, and the matter may be referred to relevant authorities. If you believe a minor has registered an account using your personal details or a false identity, please contact our support team immediately.

The AR999A platform may reference or interact with third-party services including payment processors, KYC providers, game content suppliers and analytics tools. This Privacy Policy applies solely to data processing carried out by AR999A. Third-party services operate under their own privacy policies, which are independent of this document.

Payment method names referenced on the AR999A platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are mentioned as familiar payment context for Pakistani users only. AR999A does not claim a data-sharing arrangement, endorsement or official partnership with any of these payment providers. Availability of specific payment methods must be confirmed in the cashier section.

AR999A does not embed external social media tracking scripts that would allow third-party social platforms to track your behaviour on the AR999A website without your knowledge. If this changes, this policy will be updated accordingly.

AR999A's platform infrastructure and some third-party service providers may be located in jurisdictions outside Pakistan. In such cases, personal data may be transferred to and processed in those jurisdictions. Where such transfers occur, AR999A takes steps to ensure that appropriate safeguards are in place — including contractual protections between AR999A and its data processors — to protect your personal data to a standard consistent with this policy.

By using the AR999A platform, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions outside your own. If you have concerns about international data transfers, please contact our support team before registering.

AR999A reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, platform functionality, data processing practices or business structure. When material changes are made, we will provide notice through the platform — typically via a notification displayed on the website or a message sent to your registered account email address.

We encourage you to review this page regularly. The effective date at the top of this document reflects the date of the most recent revision. Continued use of the platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with changes to this policy, you should stop using the platform and close your account.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how AR999A handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within a reasonable timeframe.